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If Your Student Is in Crisis

If your student is experiencing a medical or psychiatric emergency, please call 911.

For non-life-threatening emergencies, call (916) 558-2289 to be connected to a crisis counselor. This phone line is not for general/daily counseling appointments.

You can additionally complete the following form if you are concerned about someone’s health or safety.

I Am Concerned About Someone's Health or Safety

Early Alert

Early Alert is designed to assist students who may be experiencing academic or personal difficulties and provide strategies and campus resources to help them succeed at Sacramento City College.

A key component of Early Alert is to exhibit a team effort between faculty (counseling and instructional), administrators, and support staff at the college to provide early intervention to students who may need additional assistance to be successful in their courses. The program also provides Counseling support to Early Alert students and follow-up communication with faculty.

What Should I Do Before I Send Out an Early Alert?

  • Familiarize yourself with the topics and descriptions for sending an Early Alert
  • Provide your students with information about how the Early Alert will be used
  • Make multiple attempts to contact the student in various modalities to discuss your concerns, such as:
    • Email
    • Phone
    • Office Hours

If you are unable to reach the student, come to a resolution with the student, or are still concerned about the student, then send an Early Alert.

What Happens After I Send an Early Alert?

  1. The instructor should notify the student that an early alert has been sent. The student does not receive a copy of the Early Alert. Your Early Alert will remain in Canvas for your records.
  2. The alert will be reviewed by Counseling Services to determine if more information is needed to proceed with an action plan (the instructor may be contacted for more information based on what was shared in the initial Early Alert). The following types of alerts will be referred to Counseling Services:
    • Grade Concern
    • Missing/Late Assignments
    • Attendance Concern
    • Participation/Preparedness Concern
    • Well-being Concern
    • Recognition
    • Other
  3. An action plan will be created and assigned to Counseling personnel.
  4. The instructor will automatically be notified through their LRCCD email that their alert was received and assigned and they will be given with a contact person for their alert.
  5. Follow-up will be provided to the instructor once the plan has been implemented. Please keep in mind that some information may not be able to be disclosed, but the instructor will be notified of the status of the alert.
  6. Once the action plan and follow-up has been completed, the alert status will be marked as closed and the instructor will be notified through their Los Rios email.

Submit an Early Alert

Complete this form to submit an early alert for students.

Submit an Early Alert

Grade Concern

Student is receiving a D or F and is in jeopardy of failing the course, or is considering withdrawing from the course.

Missing/Late Assignments

Student consistently has missing/late assignments that are affecting their grade.

Attendance Concern

Student is consistently absent and it is affecting their grade.

Participation/ Preparedness Concern

Student is not participating in class and it is affecting their grade or student struggles with having materials needed for the class.

Well-being Concern

Student is displaying behavior that raises concerns about their well-being (please submit additional comments).

Recognition

Student has recently engaged in something positive that deserves recognition (to be submitted alongside a topic of concern).

Other (Describe in Comments)

Other topics not described above.